Shipping policy

How soon will my order be processed and how will I know when it has been shipped?

You will receive a shipping notice via e-mail when your order has left the warehouse. Orders are fulfilled Monday through Friday.  Most in-stock orders ship within 3-4 business days of being placed. Pre-order items have separate processing times and will ship in the timeline indicated on the individual pre-order product page.

How can I track my order?

When your package has shipped, you will receive a confirmation via e-mail that also contains tracking information from the appropriate carrier.   

There is a problem with my shipment/my order never arrived - what should I do?

If you experience any problems with your order, please submit a help request thru email: LLF@crookedmonkey.com